Return & Refund Policy

We offer all our Customers a 14-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund.

Please note: All non-faulty products you wish to return must be in unused, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.

If you wish to return a product, please e-mail us with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.

You must pay the return postage unless the product is faulty in which case we will refund you the cost of postage.

1. Returns WILL NOT be accepted unless complete information is provided including:

Payment Method

Full Name

Full Address

Valid Email Address

Phone Number (including the area code)

Quantity and Name of returning Product(s)

Reasons for returning the Product(s)

Please make sure to go over your information carefully before submitting your return to us.

If you have any further queries or if you wish to request a return/refund please email sales@abbeyessentials.co.uk with the information requested above.